7bdbet Privacy Policy
Transparency is central to how 7bdbet operates. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe for every player in Bangladesh.
Our Commitment to Your Privacy
This Privacy Policy governs how 7bdbet collects, processes, stores, and protects personal data provided by players on the 7bdbet platform.
7bdbet is committed to protecting the personal information of all players registered on our platform. We recognise that players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar — trust us with sensitive personal and financial data, and we take that responsibility seriously. This policy sets out the legal basis on which we process your data, your rights as a data subject, and the technical measures we employ to keep your information secure.
This Privacy Policy should be read alongside the 7bdbet Terms & Conditions and Responsible Gaming Policy, both of which are published on this platform. If you have any questions about how 7bdbet handles your data, our support team is available 24 hours a day, 7 days a week at [email protected].
Information We Collect
7bdbet collects only the personal data necessary to operate a safe, compliant, and enjoyable betting platform for players in Bangladesh.
Information You Provide at Sign-Up
When you create a 7bdbet account, we collect the following personal information:
- Full legal name as it appears on your National Identity Card (NID)
- Date of birth — to verify you meet the 21+ age requirement
- Mobile phone number — used for account verification and security alerts
- Email address — used for account communications and support correspondence
- Preferred payment method — bKash, Nagad, Rocket, Upay, Visa, or Mastercard account details
- Username and encrypted password — for secure account access
Know Your Customer (KYC) Documents
As part of our KYC and anti-money laundering (AML) compliance procedures, 7bdbet may request the following documents before processing withdrawals or upgrading account limits:
- NID copy (front and back) — Bangladesh National Identity Card
- Proof of address — a utility bill, bank statement, or official document showing your Bangladeshi residential address, dated within the last 90 days
- Payment method confirmation — a screenshot or statement confirming ownership of the bKash, Nagad, or bank account used for deposits
- Source of funds declaration — where transactions exceed defined thresholds
Platform Activity Records
7bdbet automatically records all platform activity associated with your account, including:
- Deposit and withdrawal history, amounts, and payment references
- Sports bets placed — markets, selections, stake amounts, and settlement outcomes
- Casino and slot game sessions — games played, wager amounts, and session duration
- Bonus credits and wagering progress
- Responsible gaming tool activations — deposit limits, cool-off periods, self-exclusion requests
Automatically Collected Information
When you access 7bdbet, our servers and analytics systems automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, screen resolution, session timestamps, pages visited, and referring URL. This data is used for fraud detection, security monitoring, platform optimisation, and ensuring compliance with our single-account policy.
Support and Correspondence Records
If you contact 7bdbet support via email or live chat, we retain a record of that correspondence including the date, time, and content of the communication. This record allows us to provide consistent support and resolve disputes fairly. Support communications are retained for a minimum of 24 months from the date of the last interaction.
How 7bdbet Protects Your Data
Six core privacy principles that govern every data decision made on the 7bdbet platform.
SSL Encryption on All Connections
Every connection to the 7bdbet platform is protected by industry-standard SSL/TLS encryption. Personal data, payment details, and login credentials are transmitted over encrypted channels, preventing interception by third parties. Our SSL certificate is kept current and monitored continuously.
Secure, Access-Controlled Data Storage
All 7bdbet player data is stored on secured servers with strict access controls. Only authorised personnel with a legitimate operational need are permitted to access personal data, and all such access is logged and audited. Passwords are stored in hashed, salted form — never in plain text.
We Do Not Sell Your Data
7bdbet does not sell, rent, or trade personal data to third-party marketing organisations or data brokers under any circumstances. Your information is used solely to operate your account, process transactions, deliver platform services, and comply with our legal obligations. We do not use your data for unsolicited third-party advertising.
Data Minimisation — We Collect Only What We Need
7bdbet applies a data minimisation principle: we collect only the personal data that is strictly necessary for the purpose for which it is being collected. We do not retain data beyond the period required for operational, legal, or regulatory purposes. Accounts that have been closed for more than five years are subject to a data deletion review.
Breach Notification Policy
In the unlikely event of a data breach affecting 7bdbet player accounts, we commit to notifying affected players via their registered email address within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the data affected, and the remediation steps 7bdbet has taken.
Transparent Cookies and Tracking
7bdbet uses strictly necessary cookies to maintain your login session and platform preferences. Analytical cookies may also be used to understand aggregate platform usage patterns. We do not use cross-site tracking cookies or third-party advertising cookies. You may manage cookie preferences through your browser settings at any time.
How We Use Your Personal Data
7bdbet uses collected data for the following specific, lawful purposes only.
Marketing opt-out: Players who do not wish to receive promotional communications from 7bdbet may opt out at any time by contacting [email protected] with the subject line "Unsubscribe". Opting out of marketing will not affect your ability to use the 7bdbet platform or receive essential account notifications.
Data Sharing and Third Parties
7bdbet does not share your personal data with third parties except in the limited circumstances described below.
Financial Transaction Partners
To process deposits and withdrawals, 7bdbet shares the minimum necessary payment data with our payment service partners, including bKash, Nagad, Rocket, Upay, and card processing networks. These partners are bound by their own data protection obligations and may not use your information for any purpose beyond completing the transaction requested.
Licensed Casino and Sports Data Suppliers
7bdbet sources casino games, live dealer content, and sports betting data from licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data necessary to operate their games within the 7bdbet platform. They do not receive your name, NID details, or payment information.
Disclosures Required by Law
7bdbet may disclose personal data where required to do so by applicable law, court order, or at the request of a competent regulatory or law enforcement authority. In all such cases, 7bdbet will disclose only the minimum data required to comply with the relevant legal obligation, and will inform the affected player of the disclosure to the extent permitted by law.
Operational Technology Partners
7bdbet may engage reputable third-party service providers — including cloud hosting providers, fraud detection platforms, and customer support software vendors — who process personal data solely on 7bdbet's behalf and in accordance with our instructions. All such sub-processors are vetted for data security standards and are contractually prohibited from using your data for their own purposes.
Your Data Rights
As a 7bdbet player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected].
Request a Copy of Your Data
You have the right to request a copy of all personal data 7bdbet holds about you. Upon a verified request submitted to [email protected], 7bdbet will provide a structured summary of your account data within 30 days. This includes registration information, KYC documents on file, transaction history, and communication records.
Correct Inaccurate Data
If you believe that any personal data 7bdbet holds about you is inaccurate or incomplete, you have the right to request a correction. Please note that changes to certain data fields — particularly your registered name and date of birth — will require supporting documentation to prevent fraudulent alterations. Corrections to NID-verified fields will be processed within 14 business days of receiving valid supporting documents.
Request Deletion of Your Data
You may request that 7bdbet delete your personal data. We will honour erasure requests where there is no overriding legal obligation to retain the data in question. Please note that transaction records, KYC documents, and communications related to open disputes or financial transactions may need to be retained for a minimum of five years for legal and regulatory compliance reasons, and cannot be deleted on request during that retention period.
Opt Out of Non-Essential Processing
Where 7bdbet processes your data on the basis of your consent — for example, sending you promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing will take effect within 5 business days of your request being received by the support team.
Data Retention and Policy Updates
How long we keep your data and how we communicate changes to this Privacy Policy.
How Long We Keep Your Information
7bdbet retains personal data for the following minimum periods from the date of last account activity or account closure, whichever is later:
- Account registration data: 5 years
- KYC and identity documents: 5 years
- Transaction and betting records: 5 years
- Support communications: 24 months
- Technical and device logs: 12 months
After the applicable retention period, data is securely deleted or anonymised in accordance with 7bdbet's data destruction policy.
How We Notify You of Updates
7bdbet may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform enhancements. Material changes — defined as changes that affect how your personal data is used or shared — will be communicated to registered players via a prominent notice on the platform and by email to your registered address at least 7 days before the changes take effect. Your continued use of the 7bdbet platform after that date constitutes acceptance of the revised Privacy Policy. The effective date at the top of this document will always reflect the most recent version.
Questions about this policy? If you have any questions, concerns, or feedback about this Privacy Policy or 7bdbet's data practices, please contact our support team at [email protected]. Our team operates on Bangladesh Standard Time (BST, UTC+6) and is available 24 hours a day, 7 days a week.
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